Coronavirus – guidelines
In response to the recent outbreak of Coronavirus, please see our guidelines regarding our 2020 Festival. Please note that we will be monitoring the situation and may be required to make amends to our guidelines and programme as events progress.
We will cancel or postpone an event if:
- The author/performer is either ill or unable to travel (eg due to train cancellations).
- The venue has been closed (eg school, University) and another suitable venue cannot be found at short notice.
- Direction from the authorities is that events of the kind we run are not to go ahead.
If a performer is ill or unable to travel, we will endeavour to reschedule the event; failing this we will cancel the event.
If an event is postponed or cancelled due to the performer being ill or unable to travel, we won’t seek compensation from the performer or their agent for Festival financial outlay on non-refundable travel tickets, hotel rooms, marketing etc; however, we will not pay performer fees for events that do not take place for any of the reasons listed above.
If an event with paid-for tickets is cancelled, we will issue refunds, however, if it is postponed, we won’t issue any refunds until a new date is set, at which point we will offer refunds to anyone who cannot make the new date. If an event is going ahead, we regret that we are unable to issue refunds for audience members who are unable to attend for any reason.
General policies and advice
Contact – We would ask all performers, audiences and volunteers to follow official advice to:
- Limit personal contact
- Wash hands and use hand sanitiser frequently
- Avoid being in public gatherings/self-isolate if they have Coronavirus symptoms
- Follow government guidelines on self isolating, see: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public#returning-travellers
- Follow general government guidelines and keep informed as they are updated: https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
- Visit the NHS website for further information: https://www.nhs.uk/conditions/coronavirus-covid-19/
PLEASE NOTE: our policies are not intended to provide comprehensive medical advice – please consult official guidance for this.
Food and drink – to limit contact, we will not serve any buffet-style finger food at our events. Where alternatives are required, we will serve individually packaged food.
Money – where possible, we recommend that purchases such as books are paid for with contactless cards. Where cash is used, eg paying for a ticket on the door, we would ask that audiences place cash directly into a box provided rather than handing to our volunteers.
Signings and selfies
We would ask audiences to keep a respectful distance from authors/performers during performances and at book signings.
To reduce audience/performer contact, we would ask audiences not to shake hands or otherwise have close contact with performers and to respect our decision not to allow selfies with performers during our 2020 Festival. Audience members may still take pictures from a reasonable distance.